Meet the church team28 October 2016
Our dedicated team work exclusively on church business. Between them they have amassed many years of experience working within the insurance industry and the church department here at Congregational. This bank of knowledge and understanding of the issues affecting churches today means we are able to respond immediately to requests and queries.
Julia Shaw ACII - Church Business Manager
Julia has worked for Congregational for over 23 years and has held the position of church business manager for the past 16 years. Julia leads the department and is responsible for the day to day running of the team including staff training. She is also heavily involved in the development of both new and existing products for the church sector.
Tracey Deane ACII - Senior Church Underwriter
Tracey is the senior church underwriter and is the referral point for technical queries from the team. She undertakes technical training and development as well as conducting appraisals and audits. Tracey also manages all church related commercial policies.
Geoff Lund ACII - Operational and System Support
Geoff provides operational and system support to the church department. He is currently involved with the implementation and development of church products on our new computer system.
Helen Doran Dip CII - Church Underwriter
Helen has worked for Congregational for 20 years and within the church department for 6. Helen manages all aspects of handling church policies from new business throughout the lifecycle of the policy. She is currently involved with the integration and development of the church products on our new computer system.
Glenn Holmes Cert CII - Church Underwriter
Glenn re-joined the church department in January 2016 having previously worked for Congregational for 4 years. Glenn undertakes a variety of tasks such as providing new quotations, processing renewals and assisting customers and brokers.
Helen White Cert CII - Church Underwriter
Helen has responsibility for processing church renewals, undertaking new business quotations, organising surveys and answering queries from brokers and policyholders as well as administering training to new starters.
Andrea Manners - Church Administration Support
Initially working in the claims department Andrea moved to the church team in 2011. Her main responsibility is the processing of manse renewals and endorsement of policies in addition to other administrative duties.
Sam Roper - Underwriting Assistant
Sam is the newest member of the team having joined us in April this year. Sam processes renewals, and MTAs as well as logging quotations and conducting claim reviews. Sam has previous experience of a wide variety of insurance, and has worked at national and family run brokerages.
Kim Bloodworth - Team leader
Kim has worked for Congregational for over 3 years within claims as a team leader, overseeing church claims. In March this year she was seconded from claims to the church department to assist with the issuing of the new policy documentation.